Concierge
Our concierge will be happy to place reservations and helping with your transfer arrangements from the airport to Xaman-Ha and any tours a la carte.
This area is rich in archeological history and you will find pyramids, cenotes and underground rivers fascinating.
Activities and Local Attractions:
Snorkeling and Scuba diving
Exploration of the mystical underwater cenotes
Horseback riding
ATV
Jet-ski
Parasailing
Sky diving
Xcaret Nature Park
Xel Ha Nature Park
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Ferry to Cozumel for dinning and shopping
We can prepare a personalized tour to the mayan ruins at Chichen Itza, Uxmal, Tulum, Coba.... and many more
Two blocks from the Shopping Village of
Playa del Carmen with unique boutiques, restaurants, nightlife and the famous Quinta Avenida
COVID TEST
We can help you to schedule an appointment for Covid 19 test.
Covid-19 Viral test (RT-PCR tests).
Covid-19 Antigen test.
* We offer at-home test service as well as Medical Appointments for interpretations.
(Ask for them when scheduling your appointment).
* These tests have been authorized in accordance with the statement emitted by the COFEPRIS on 18/05/2020.
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SHUTTLE SERVICE
Private transfers to and from the Cancun airport to Condominium Xaman Ha.
we need the following information to arrange this service.
ARRIVAL INFORMATION
Name:
# of passengers:
Arrival Date:
Airline:
Flight #:
Arrival Time:
Condominium #:
DEPARTURE INFORMATION
Name:
# of passengers:
Departure date:
Destination:
Airline:
Flight #:
Time of departure:
OTHER SERVICES (Prices are in US Dollars)
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Babysitter (payment in cash in the front desk)
(one baby sitter for every two children)
Day Time: $12/hour Night Time (7pm – 9am): $15/hour
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Cook Service
Prices are in USD, for 1 to 4 people and do not include groceries.
The Chef can take care of grocery shopping with an extra cost.
Flowers Delivery
RECOMMENDATIONS
Telephone
Not all the villas and condos have phones for guest's use. If you want to use your cell phone, your might need to call your provider before you arrive to check that you have the right plan.
Telmex prepaid cards are usually cheaper than using your cell phone.
Credit Card
Don’t forget to call your bank to advise you will be using it in Mexico, so they don’t think it has been stolen! The closest ATM is at HSBC, on Juarez Avenue between 10th and 15th (pesos or dollars). Also to get US Dollars you can go to Scotiabank, on Constituyentes and 10th Avenue.
Currency
Most places accept US Dollars, but ask for the rate each time! You can exchange money in a lot of places along the 5th avenue (signs that read “CAMBIO”), however if you have time, you will get a much better rate at the bank or if you withdraw from the ATM. Note that it is better to exchange money in Playa del Carmen than in Cancun airport.
Grocery Stores
Chedraui: 1rst Avenue and Federal Highway
Wal-Mart: 30th Avenue and 8th Street
Mega: 30th Avenue and Constituyentes
Sam’s Club: Tulum- Cancun highway just behind Playacar Phase II
Note: It is prohibited to sell liquors in stores before 9am, and after 11pm. (10am until 5pm on Sundays).
Books
Many units have a library with books and also there are some in the lobby, please feel free to leave or trade the books that you have finished to read, however please do not take travel books that should remain in the condo for everyone’s use.